Shipping & Return

Shipping Policy:

• Processing Time: Our team works diligently to process orders within 1-3 business days.
• Shipping Time: The delivery timeframe varies, typically ranging from 14-21 days. Please note that delivery times may be affected by external factors such as customs clearance or unforeseen circumstances.
• Shipping Methods: We partner with reliable carriers to ensure safe and timely delivery. Tracking information will be provided once your order is dispatched.

Return Policy:

• Returns Accepted: We accept returns within 30 days of the product's delivery date.
• Conditions for Returns: Products must be unused, in their original packaging, and in the same condition as received.
• Return Process: Contact our customer support team to initiate a return. Please provide your order number and reason for return. Customers are responsible for return shipping costs.
• Refund or Exchange: Upon receiving the returned item, we will inspect it and process either a refund or exchange based on your preference.
• Damaged or Defective Items: In the rare event of receiving a damaged or defective item, please contact us immediately with photos of the product. We will arrange for a replacement or refund.